Cooperation with Etihad Airways: new knowlegdeboost online

Etihad Airways has chosen The ETraining Company to keep travel agents in the Netherlands and Belgium up to date on the airline in a current and interactive way. Together with the development team of The ETraining Company, the airline has created the new e-learning ‘Knowledge boost Etihad Airways’. The module is now available on the e-learning platform etraveltraining.eu and accessible to all travel agency chains and reservation staff at tour operators. The training is a new addition to the ‘Knowledge Boost’ series: compact, focused trainings on current topics and the latest developments at destinations, airlines and hotel chains.

In the training, participants are introduced to Etihad Airways, the national airline of the United Arab Emirates, based in Abu Dhabi. Etihad Airways flies twice daily non-stop from Amsterdam to Abu Dhabi, operating modern aircraft such as the Airbus A350-1000, the Airbus A321LR and the Boeing 787-9. From Brussels, there is a daily service operated by the Boeing 787-9. From 15 December, the frequency from Brussels will increase to no fewer than 11 flights per week.

Comfort and service on board

The module provides an up-to-date overview of the travel classes, the fleet, the culinary offer, baggage rules and the service on board. Participants also receive practical sales tips: which travel class suits which customer, and how do you advise on a smooth connection in Abu Dhabi?

Including an Abu Dhabi stopover

More and more travellers combine their long-haul trip with a stopover in Abu Dhabi. The training therefore also offers inspiration and practical information on the new Etihad stopover program. with one or two free overnights in Abu Dhabi or Al Ain.

Interactive and assessed

Like all knowledge boosts, the module is compact and visually rich, with photos and interactive practice questions. The training ends with a test. Participants who pass,receive the corresponding certificate immediately.